As a business Kepi understand the need to demonstrate and uphold the quality standards expected by our customers. With this in mind we embarked on the first phase of a programme to raise our standards under ISO certification. General quality management, environmental management and occupational health and safety were identified as three areas that weren’t just important to customers but were also embedded into the culture and ethos of Kepi as an organisation. Gaining recognition for this was seen as central to our service offer.
We have an enviable record of delivering civil, mechanical and electrical construction projects as well as facilities management and service support throughout the UK, the Middle East and Africa to a wide and varied client base. This includes the military, government agencies, the oil and gas sector and the wider commercial market. We felt that by backing this up by chasing ISO recognition we would be “testing” ourselves. But we also saw it as providing a benchmark against which we would not only gain recognition, but also make sure we kept improving our systems and methods of working in the future.
All the Kepi team bought into our ISO programme and whilst the journey wasn’t easy, with the help of our partners and advisers at Afnor UK we achieved this first phase by late Autumn 2020. We now hold ISO 9001:2015 (Quality Management Systems), ISO 14001:2015 (Environmental Management Systems) and ISO 45001:2018 (Occupational Health & Safety Management Systems) accreditation. This demonstrates our commitment to quality across the board and in everything we do.
However, it doesn’t stop there. We are now working toward achieving ISO 27001. This is the international standard that sets out the specification for an information security management system (ISMS). Its best-practice approach helps organisations manage their information security by addressing people and processes as well as the technology behind them. This has resulted in Kepi investing in a totally new IT software and hardware platform, in tandem with an enhanced system and data management infrastructure. At the same time we will be training all members of our team on the necessary security procedures and processes that this new accreditation demands.
We are on target to achieve ISO 27001 sometime in the late Spring of 2021, which will be a major achievement, given that its just six months or so from when we made the decision to invest in the standard. We are not sure where we will go from here but one thing is for sure, the maintenance of our existing ISO portfolio and the addition of any further standards will always be top of our quality agenda. We want our customers to know that even before they commence any work or projects with us, that quality and the achievement of recognised international standards is at the centre of our offer.